Comments
Before such workplace innovations as e-mail and microwaves in the staff rooms, there were personnel departments who placed job adverts, dutifully sorted applications and passed round the odd memo on staff incentive schemes. Today we have HR divisions, as business finally realises that its best resource is the human element of its organisation. This book is a complete manual for the new breed of manager who sees staff as something more than numbers on the payroll. Everything you need to develop strategies for recruiting, training and motivating staff is here. From the job description to the golden handshake. Beginning with the basics of what makes an effective HR manager, through to recognising your staff's needs and meeting them, to overcoming barriers to organisational motivation and rewarding good employees. This book is filled with useful models on everything from how to formalise policies (such as health and safety), training, equal opportunities monitoring and keeping good HR records. At its basic level, it is an invaluable tool for anyone who has staff to deal with as it sets out simply and practically how to manage your company's most important asset--its people. This is the seventh edition of this manual and the author has included new chapters on the employment relationship, selection interviewing, performance management and organisational culture. --Kristen Bowditch
